Meet a younger audience where they already are.
TikTok is where a lot of your next customers spend their time. Relayd brings TikTok conversations into the same inbox as everything else, and is honest about what the platform allows today.
Conversations start from your profile and your ads.
People reach you from the Message button on your business profile, or by tapping a click-to-message ad. Those conversations land in Relayd next to your WhatsApp, voice and Instagram threads.
- The Message button on your business profile
- Click-to-message and lead-generation ads
- One inbox with every other channel
Answer fast, then hand to a person.
Automated first replies and quick FAQ answers handle the opener, and a real agent picks up when it matters, the same as your other channels.
- Automated first replies for common questions
- Quick FAQ answers
- A person takes over the moment it counts
New, and more limited than the rest, on purpose.
TikTok's business messaging is younger than WhatsApp or Messenger. Availability depends on your region, and there are no pre-approved template broadcasts. We'd rather tell you that up front than promise something the platform can't do yet.
- Availability varies by region
- No WhatsApp-style template broadcasts
- Best for reach and quick, inbound replies
- Reply to inbound
- Ads that click to message
- Automated first reply
- Cold outreach
- Template broadcasts
- Everywhere, yet
TikTok, clearly explained.
What it's great for, and what to expect.
- Business accountOn TikTok for Business.
- Region mattersAvailability varies by country.
- One inboxSits with every other channel.
- Profile Message buttonPeople reach you directly.
- Click-to-message adsTap an ad, start a chat.
- Lead-gen formsTurn interest into a conversation.
- Automated first replyAnswer the opener instantly.
- Quick FAQCommon questions, handled.
- Handover to a personWhen it matters.
- Newer and limitedYounger than the Meta channels.
- No template broadcastsNot like WhatsApp.
- Great for reachA younger, growing audience.
Give your customers a faster answer.
Give your auditors nothing to worry about.
See Relayd handle a real conversation end to end, routed, resolved, and sealed, in a 30-minute walkthrough built around your team.