Pricing

Priced for the size of the job.

Relayd is priced per team and per deployment, not off a shelf. Tell us what you need and we'll put together something that fits, whether you run in our cloud or your own.

Starter

For small teams getting started.

Let's talk
  • One or two channels
  • Shared inbox
  • Basic routing
  • Canned replies
  • WhatsApp templates

Growth

Most popular

For teams scaling support and sales.

Custom
  • All channels
  • Skills-based routing
  • Cases & SLA
  • Full CRM
  • Automation & campaigns
  • Assistive AI
  • Quality checks

Enterprise

For regulated and high-volume operations.

Let's talk
  • Voice & PABX
  • On-premise or private cloud
  • Single sign-on
  • Advanced security & audit
  • Workforce management
  • Dedicated support & SLAs
Included everywhere

Every plan includes

The basics
  • One thread per customerEvery channel in a single view.
  • A sealed, tamper-evident recordNothing quietly edited after the fact.
  • Consent capturedHeld with the conversation it belongs to.
Your way
  • Cloud or on-premiseRun it wherever your rules require.
  • Your own loginsSingle sign-on, tied to your directory.
  • Export your data any timeIt stays yours to take with you.
Support
  • Onboarding helpWe set it up alongside your team.
  • Docs and trainingSo people know their way around.
  • A real human to callNot a queue that never ends.

Common questions

Do you charge per agent or per conversation?

Per team, sized to how you actually work. We'll pick the shape that fits, not a meter that punishes a busy day.

Is on-premise more expensive?

It's a different setup, not a penalty. Run it in our cloud or your own, and we'll price the deployment you choose.

Can we start small and grow?

Yes. Begin on one or two channels and add more as you scale, without moving to a new product.

Do you offer a trial or pilot?

Yes. We'll run a scoped pilot with your real team so you can see it working before you commit.

Give your customers a faster answer.
Give your auditors nothing to worry about.

See Relayd handle a real conversation end to end, routed, resolved, and sealed, in a 30-minute walkthrough built around your team.

No rip-and-replace Live in weeks, not quartersBuilt for East & Southern Africa