Meet customers on their turf - keep it one conversation.
A chat that starts on WhatsApp and continues by phone stays a single thread. Nobody gets asked to repeat themselves, and nothing gets lost in the handover.
Your customers are already messaging you.
Now you can keep up with all of it.
Relayd pulls every channel into one place. A conversation that starts on WhatsApp and continues by phone stays a single thread, so nobody asks your customer to repeat themselves.
Pick the channels you need. Add more whenever.
Official WhatsApp support with rich buttons, lists and media, where most of your customers already are.
Voice
Calls flow through your existing phone lines, screen-popped with the full picture before hello.
USSD
Reach every phone, even without data or a smartphone, with simple menus that just work.
DMs, story replies and mentions answered in the same place as everything else.
Messenger
Facebook Messenger conversations, handled by the same team and the same rules.
TikTok
Reach a younger audience where they already spend their time, without leaving Relayd.
SMS
Plain text that lands anywhere, great for reminders, alerts and quick replies.
Longer requests and attachments, threaded and tracked alongside chat and voice.
In-app chat
Drop Relayd into your own app so customers can reach you without leaving it.
Every way in, one place out.
Pick the channels you need today and add more whenever, it all stays one conversation.
- WhatsAppOfficial support with buttons, lists and media.
- Instagram & MessengerDMs, story replies and mentions.
- TikTokReach a younger audience where they are.
- SMSPlain text that lands on any phone.
- Voice callsThrough the phone lines you already run.
- USSD menusWorks without data or a smartphone.
- In-app chatDrop Relayd into your own app.
- EmailLonger requests, threaded and tracked.
- One thread across channelsStart on chat, continue by phone, same story.
- Rich repliesQuick replies, buttons and lists per channel.
- Sending handledDelivery and timing windows managed for you.
Give your customers a faster answer.
Give your auditors nothing to worry about.
See Relayd handle a real conversation end to end, routed, resolved, and sealed, in a 30-minute walkthrough built around your team.