Security & trust

Built to pass the strictest audit.

The care that keeps regulators happy is baked into every part of Relayd, a record that can't be quietly changed, data that never leaves the country, and privacy that's on by default.

Proof, built in

Prove any conversation.
Years later. To anyone.

Behind every Relayd conversation is a tamper-evident record. Each step is sealed to the one before it, so nothing can be quietly changed after the fact, and the whole story stands up on its own.

  • Pass audits without a week-long fire drill
  • Settle customer disputes with facts, not memory
  • Show a regulator the exact record, on demand
conversation opened sealed
Customer reaches out on WhatsApp
09:41#4f9a
identity confirmed sealed
We check it's really them
09:41#b7e2
permission given sealed
They agree to let us see the account
09:41#1c08
issue logged sealed
The double charge becomes a tracked case
09:42#a3f9
reply sent sealed
Refund promised within three working days
09:42#6d41
case closed sealed
Refund confirmed, the loop is closed
Day 3#e90a
all 6 steps sealed · nothing can be changed
Sovereign by design

Your data stays in your country.
Full stop.

Relayd runs inside your country, on setups your regulator already trusts, including a private setup that's yours alone. No customer record ever crosses the border.

One customer's data can't touch another's

Records are walled off from each other by the system itself, not left to someone remembering to check.

Locked away, and yours to erase

Personal details are kept under lock and key that you hold. Delete a customer and it's gone for good.

Your team uses the logins they already have

Staff sign in through your own system, so you stay in charge of who can see what.

Data residency
In-country regions
KenyaNairobi
South AfricaJohannesburg
Single-tenantYour own cloud
Nothing leaves the country

Give your customers a faster answer.
Give your auditors nothing to worry about.

See Relayd handle a real conversation end to end, routed, resolved, and sealed, in a 30-minute walkthrough built around your team.

No rip-and-replace Live in weeks, not quartersBuilt for East & Southern Africa