Built to pass the strictest audit.
The care that keeps regulators happy is baked into every part of Relayd, a record that can't be quietly changed, data locked down and yours to erase, and privacy that's on by default.
Prove any conversation.
Years later. To anyone.
Behind every Relayd conversation is a tamper-evident record. Each step is sealed to the one before it, so nothing can be quietly changed after the fact, and the whole story stands up on its own.
- Pass audits without a week-long fire drill
- Settle customer disputes with facts, not memory
- Show a regulator the exact record, on demand
Locked away, and yours to erase.
Personal details are kept encrypted, under keys you control. When a customer asks to be forgotten, the keys are destroyed and the data is gone for good, not just hidden from view.
- Personal content encrypted at rest
- Keys you hold, not us
- Erase for good, on request
One customer's data can't touch another's.
Every customer's records are walled off from each other by the system itself. It is not left to an agent remembering to filter, or to careful code getting it right every time. The wall is the default.
- Separation enforced by the system
- No cross-customer leakage by design
- The default, not an add-on
Your team, your logins, your rules.
Staff sign in through the company system you already use, so you decide who can see and do what. Access can be switched off the instant someone leaves, and every change to a record is written down.
- Sign in with your existing company logins
- Roles decide who sees and does what
- A who-changed-what trail on every record
Sensitive details never make the recording.
When a customer reads out a card number or a code, recording pauses on its own and the sensitive part is never captured. Consent is captured and respected, and provable at any past date.
- Recording pauses automatically for sensitive bits
- Card and PIN details are never stored
- Consent captured, respected and provable
Made to pass the strictest audit.
The controls a careful organisation is measured on, built in from the start.
- Encrypted at restPersonal content, locked down.
- Keys you holdYou control access to your own data.
- Erase for goodForgotten means gone, not hidden.
- Customer isolationWalled off by the system itself.
- No cross-accessLeakage impossible by design.
- The defaultOn from day one, not an option.
- Your own loginsSign in through your company system.
- Roles & permissionsSee and do only what you should.
- Change historyWho changed what, and when.
- Recording pauseSensitive bits kept off the tape.
- MaskingCard and PIN details never stored.
- Consent, provableWhat was agreed, at any past date.
Give your customers a faster answer.
Give your auditors nothing to worry about.
See Relayd handle a real conversation end to end, routed, resolved, and sealed, in a 30-minute walkthrough built around your team.