AI that helps your team - and never acts alone.
Relayd's AI reads along to draft replies, summarise calls and flag what needs attention. It never speaks to a customer, moves money or changes an account. Your people stay in charge.
Ask Relayd.
Every question, answered. Every summary, written. You decide what happens next.
The first draft, and the wrap-up, done for you.
Suggested replies your team can send or tweak, and a tidy summary written the moment a conversation ends, so notes are never an afterthought.
Every conversation checked, fairly.
The AI scores each call and chat against your own checklist, so coaching is based on everything, not a handful of samples pulled at random.
Catch the unhappy moment early.
Relayd flags frustration, risk and sales signals as they happen, and points the agent to a sensible next step, a suggestion the person chooses to take, never an action it takes itself.
- A heads-up when someone's getting frustrated
- A nudge when there's a chance to help more
- Always a suggestion, the person decides
Help for your team, not a mind of its own.
Everything the AI does lands on a screen for a person to decide on.
- Suggested repliesYour team sends or edits, never auto-sent.
- Written summariesA tidy wrap-up the moment a chat ends.
- Notes without the effortSo the record is always complete.
- Scores every conversationAgainst your own checklist.
- No random samplingCoaching based on everything.
- Fair and consistentThe same yardstick for everyone.
- Frustration & risk flagsA heads-up the moment things turn.
- Next-best-step nudgesA suggestion the person chooses to take.
- Never acts aloneIt observes; it never speaks or decides.
Give your customers a faster answer.
Give your auditors nothing to worry about.
See Relayd handle a real conversation end to end, routed, resolved, and sealed, in a 30-minute walkthrough built around your team.